Je n'avais pas remarqué que j'avais eu une réponse du support, la voici :
Dear Thibaut,
Thank you for contacting Samsung Apps. We appreciate the opportunity to assist you.
Regarding your inquiry, please note that the Terms and Conditions you agreed with, are in accordance with the international law. The settlement delay depends on each operator’s billing period and is approx. 6 months as mentioned. You can see all the details on the Financial report. This document shows you the real amount you will receive.
Regarding the big difference, you wrote that "In the samsungapps i have 279.32 dollars". Unfortunately, it is not clear what statistics you are referring to. Some statistics displayed on the Seller Office website do not include canceled payments, fees and other amounts that may reduce the final settlement amount noticeably. Please always refer to the Financial report for the real amounts to be settled.
We hope this will clarify the issue. We are sincerely sorry for any misunderstanding.
If you have any further questions, please do not hesitate to contact us or you also may want to check out our answers to Frequently Asked Questions, which can be found in the support section of the Seller's Office.
Thank you for using our services. We value your business cooperation.
We wish you a nice day.
Kind regards,
Samsung Apps Seller Support
Dear Thibaut,
Thank you for contacting Samsung Apps. We appreciate the opportunity to assist you.
Regarding your inquiry, please note that the Terms and Conditions you agreed with, are in accordance with the international law. The settlement delay depends on each operator’s billing period and is approx. 6 months as mentioned. You can see all the details on the Financial report. This document shows you the real amount you will receive.
Regarding the big difference, you wrote that "In the samsungapps i have 279.32 dollars". Unfortunately, it is not clear what statistics you are referring to. Some statistics displayed on the Seller Office website do not include canceled payments, fees and other amounts that may reduce the final settlement amount noticeably. Please always refer to the Financial report for the real amounts to be settled.
We hope this will clarify the issue. We are sincerely sorry for any misunderstanding.
If you have any further questions, please do not hesitate to contact us or you also may want to check out our answers to Frequently Asked Questions, which can be found in the support section of the Seller's Office.
Thank you for using our services. We value your business cooperation.
We wish you a nice day.
Kind regards,
Samsung Apps Seller Support